Service

Install

Most support calls start with an install that went wrong. A video that shows each step on the real product, in the order an installer works, answers the question before anyone picks up the phone.

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What it is

What we make

  • Step by step install videos, filmed on the real product with a close up of every connection.
  • 3D animation for the steps a camera can't see, like inside a wall or under a panel.
  • Short clips of one step each, for a code on the box or a link sent to the crew.
  • Printed install guides and drawings that match the video, page by page.
Who it is for

Made for

Business

Install videos for dealers, distributors and the crews who put your product in.

Contractors

A short video of how your crew installs it, so a homeowner sees the job done right.

Real work

Show the step, not the paragraph

  • Metal Ops, 3D install animation

    The step you can't film

    The Metal Ops roof vent turns to show every side, then sets onto its opening the way a roofer installs it. The model matches the real part, so the fit on screen is the fit on the roof.

    See the Metal Ops work
  • A finger pressing the StopAmbush display as its arrows light up
    StopAmbush, filmed on the product

    Close enough to read

    We film the real part close up, with one hand and one step in the frame. On the StopAmbush display every button and arrow reads, so nobody has to guess which one to press.

    See the StopAmbush work
Process

How we make one

  1. Send the product

    A sample, your drawings and the install guide you have now, even if it is rough.

  2. Walk it with us

    Someone who has installed it many times shows us the order, and the mistakes people make.

  3. Film and model

    We film each step close up, and build in 3D the steps a camera can't see.

  4. Cut it for use

    One full video, plus a short clip per step for the box, the website and your dealers.

Examples

All work
Film, 3D, Brand

Metal Ops

Metal Ops forms metal roofing panels and trim in Stuart, Florida, and sells them to roofers. We film the build, model the products in 3D, and design the manuals and drawings their customers work from.

Tell us about your project

We call you back within one business day.

Start a project